These Terms & Conditions apply to all paint protection film installations performed by the Company, including both standard (clear) and colored/matte PPF products. Coverage depends on film type and installation date. For clarity, “PPF” refers to any factory-manufactured paint protection film applied to a vehicle’s painted surfaces. All warranties and disclaimers herein apply from the installation date forward and are subject to the limitations stated below.
The warranty term varies by film type and manufacturer standards. High-end PPF programs typically offer up to 10 years of coverage, whereas many colored or specialty (matte) films may carry shorter terms (often around 5–7 years). Warranty coverage begins on the date of installation and covers only the specific vehicle and film installed. Installation by an authorized, certified installer is required to activate and preserve full warranty rights; any work by non-certified or unauthorized personnel voids manufacturer coverage. The original purchase invoice and registration are necessary to establish the warranty period.
Within the warranty period, the film is covered against manufacturing and material defects. This generally includes defects in the film itself such as yellowing/discoloration, bubbling or blistering, cracking or splitting, loss of optical clarity, and delamination from the vehicle surface. Some programs also warrant the film’s self-healing properties (e.g. the ability to “heal” light scratches with heat) and proper adhesion on correctly prepared paint. In the event of a covered defect, the exclusive remedy is typically replacement (or repair) of the defective film portions at no cost for parts and labor.
Replacement film (if available) will be the most comparable product at the time; any repaired or replaced portion remains under the original warranty term, which is not extended by the repair.
Damage or defects not caused by manufacturing flaws are not covered. Specifically, the warranty excludes:
In summary, the warranty protects against defects inherent to the film and installation, but does not cover damage from external events, improper use, or neglect.
To maintain warranty validity, the vehicle owner must follow all care guidelines:
Following these maintenance practices helps prevent avoidable damage and ensures coverage remains in effect.
This warranty is generally provided only to the original vehicle owner. Warranty rights may transfer to a subsequent owner only if the new owner submits proof of the original purchase and installation date to the manufacturer or authorized agent. Transfer (if permitted) covers only the remaining portion of the original warranty period. In any case, the warranty is valid only for the vehicle (identified by VIN) on which the film was originally installed, and only if all terms herein have been met.
To make a warranty claim, the owner must provide documentation and follow established procedures:
Throughout the process, cooperate fully: allow inspections, provide requested information, and avoid modifying the film. Keep copies of all correspondence and documentation until the claim is resolved.
No Other Warranty: Except as expressly stated above, this warranty is the sole and exclusive warranty for the film installation. All implied warranties and conditions (including those of merchantability or fitness for a particular purpose) are limited in duration to the applicable warranty period. Some jurisdictions do not allow limitations on implied warranties, so this limitation may not apply to all owners.
Limitation of Remedies: The replacement or repair of defective film is the exclusive remedy provided under this warranty. Neither the manufacturer nor the installer shall be liable for any indirect, incidental, consequential, or special damages arising out of the film’s use, installation, or failure. This includes, without limitation, costs of transporting the vehicle, loss of use, or damage to any other parts of the vehicle. Some states may not allow exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to all customers.
No Liability for Consequential Issues: Under no circumstances will the Company or film maker cover paint damage caused by film removal or by defects outside the film itself. Any damage to the vehicle’s paint or body caused by outside factors, removal processes, or unrelated pre-existing defects is not covered.
Governing Law: These terms shall be governed by the laws of the jurisdiction where the installation was performed, subject to any mandatory local consumer protections.
For warranty coverage to remain valid, all PPF installations must be performed by trained, certified professionals using manufacturer-approved methods. Key points include:
By adhering to these installation standards, both parties help ensure that the PPF will perform as intended. The Company retains the right to refuse warranty service on any film that shows signs of improper installation or preparation.
These Terms & Conditions summarize common industry practices and manufacturer guidelines for PPF installations. They are intended for clarity and legal compliance; consult your installation agreement for any additional terms specific to your service. All warranties are subject to the precise language issued by the film manufacturer.
